Keep in touch with email hosting
in the most professional way possible

Simply put, an email domain is the part of an email address that comes after the “@” symbol. For example, support@hostafrica.com is the full email address, and hostafrica.com is the domain.

Yes, you can. Doing so provides an extra failsafe. Think of it as not keeping all your eggs in one basket.

1. Find a new provider and configure your domain name there.
2. Create the same email address on your new server.
3. Redirect your domain name to the new server.
4. Configure your new email to send and receive mails.

1. Log into your DirectAdmin and navigate to the Email Accounts.
2. Create an account by entering your information.
3. Go back to DirectAdmin home and navigate to Forwarders and then Add Forwarder.
4. Fill in the relevant details.
5. Now you have an email account with your own email domain that can also be received by your personal email.

The hostname is what a device (usually a computer) is called within a network. With emails, it can also refer to the name of the mail server that hosts your messages. It’s something you can choose for yourself (when editing your device, not the server). When you need to be available on the internet, however, your device will use your hostname as well as your domain. An example is mail.domain.com.

Email hosting is a service where your emails and related files are stored on a specific server. Web hosting usually includes emails, but email hosting excludes web and file hosting. This means email hosting is only for the sending, receiving, and creation of emails and email accounts. You're also able to configure it on your own domain and don’t need services like gmail.com to do so.

If you plan to send emails from a personalised company domain name, then yes. Email hosting is usually paired with standard web hosting. If you don't need website hosting and only need a professional email and a secure cloud server to store your emails on, then email hosting is the ideal solution.

Unfortunately, you can only host emails, however, if you need to host a website you can upgrade your package. Please open a ticket with our support team and we can assist you with the upgrade.

Yes, you can access your email account via webmail. We do, however, always advise our customers to set up their email accounts on an email client like Outlook.

Your email account can be set up on your cellphone. Outlook has a free app for IOS and Android you can download and use to manage your email account on your cellphone.